28 Night Mattress Comfort Guarantee

Buy from us and feel confident of your purchase with our exclusive 28 Night Mattress Comfort Guarantee.

  • Most of our customers buy from us “sight unseen” so they take the recommendation of their friends or us, that the mattress they buy is suitable for them.
  • Many days can be wasted shopping around for mattresses in retail shops, and then finally choosing one after laying on the mattress for just a few minutes.
  • Once you buy from us, it’s our intention to earn your trust and make sure you become a special customer of ours for life. To this end we offer with all our mattresses a 28 Night Comfort Guarantee.
  • If within 28 nights you are not completely satisfied with the sleeping comfort of the mattress you have purchased from us, we will gladly exchange it for you, to another mattress of the same value.
  • Your total satisfaction is our primary concern, and we know this is repaid by recommending our products to your friends and family.


  • You must sleep on the mattress for a minimum 7 nights as it can take your body a few days to adjust to a new mattress.
  • We only ask that you pay for the return freight charge.
  • The mattress must be returned in packaging and not be damaged in any way.
  • If you choose to exchange to a mattress of greater value, the difference is payable to Town & Country.
  • The 28 Night Comfort Exchange applies only to Australian made memory foam and natural latex mattresses. This does not apply to innerspring mattresses.
  • The 28 Night Comfort Exchange applies only to standard size mattresses and not to mattresses, furniture or accessories which are custom made for you.